Erica De La Cruz is now Deputy Commissioner of Claims and Buyer Solutions. The new software place includes Promises Expert services, Self-Insurance policy Regulation, and the Subsequent Damage Fund. Erica has served as the director of Promises and Customer Providers due to the fact 2017. She managed the functions of shopper company groups all-around the condition that guidance the agency’s call center, DWC sorts processing, and injured employee outreach efforts. Erica commenced operating for DWC in 2005, in which she held a variety of positions and participated in the enhancement of internal and exterior selected physician procedures ahead of transitioning in 2012 to Statements and Customer Expert services. She is a graduate of the Senior Management Progress Software at the College of Texas’ Governor’s Middle for Administration Growth.
Mary Landrum is the new Deputy Commissioner for Overall health and Safety, replacing Matt Zurek. As deputy commissioner, she will oversee the Place of work of the Healthcare Advisor, Health Care Business Administration, Healthcare Cost Dispute Resolution, Office Basic safety, and Return to Do the job packages. Mary will also proceed to oversee the functions, coaching, and certifications for the Selected Medical professional system. Mary has a lot more than 30 many years of working experience in the health care marketplace. She most lately served as the director for Selected Health care provider Operations and Well being Care Organization Administration for DWC. Mary joined DWC in February 2008, as director of Clinical Charge Dispute Resolution. Prior to signing up for DWC, Mary served as director of Enterprise Place of work Operations for Select Healthcare exactly where she oversaw every day enterprise business office functions, accounting, and profits cycle administration in a lot more than 100 outpatient physical therapy facilities. Mary acquired her bachelor’s degree from Texas Point out College and attended the Governor’s Govt Advancement Method at The University of Texas LBJ University of Community Affairs. In 2018, the commissioner of workers’ compensation appointed Mary to serve a two-12 months phrase on the State Company Council, which supports the Governor’s Commission for Girls. Mary is at this time in her 2nd two-calendar year term on the Council.
Kimberly Donovan is DWC’s new Deputy Commissioner of Operations and Exterior Relations. The new program region features Communications, Exterior Relations, and the Investigate & Evaluation Team. Kimberly has a lot more than 25 years’ encounter in insurance coverage and govt. Prior to signing up for DWC in November, she served as Chief Coverage Analyst for the Business office of Public Coverage Counsel (OPIC). Her obligations bundled running company activities linked to personalized strains plan varieties and bill investigation/drafting, external communications, social media, and legislative/general public inquiries. Kimberly also represented OPIC at the Texas Legislature and served as the primary stakeholder for different outreach activities. Prior to her time at OPIC, Kimberly labored at the Texas Division of Insurance coverage in the Regulatory Coverage Division, responsible for plan forms, policies drafting, monthly bill evaluation, and legislative implementation. Kimberly has also held many personal-sector management roles in the Assets & Casualty business including Nationwide Claims Compliance Supervisor, Good quality Assurance Manager, and Statements Company Center Supervisor. Kimberly is a graduate of Auburn University with a bachelor’s diploma in small business administration.
Tammy Campion will change Joe McElrath as the new Deputy Commissioner for Small business Procedure. She at this time directs the daily operations of several plans like Company Automation Products and services, Details Management Expert services, and Company Process Providers. Tammy’s job contains the administration of DWC’s engineering modernization endeavours, Digital Information Interchange (EDI) procedures, technique data and digital information administration. She has served as the director for Business Course of action Functions considering the fact that February 2020. Tammy has about 30 several years of encounter in the workers’ payment industry with very state-of-the-art managerial strengths in directing multi-level program areas and overseeing company operation initiatives through system monitoring.
Kate Sidora is DWC’s Director of External and Media Relations. In this function she will deal with DWC’s federal government relations, legislative functions, and stakeholder outreach. She most recently served as DWC’s community info officer. Kate will keep on to provide as the spokesperson for DWC and coordinate all responses to the media. In her prior role on the Communications group, she also made and managed DWC’s social media internet pages. Kate begun at DWC in 2014 as an outreach professional helping coordinate yearly education and learning conferences and specified medical doctor certification trainings, and then moved to author and duplicate editor for DWC Communications in 2016. Prior to her do the job at DWC, she served in various roles in the Texas Governor’s Appointments Division under previous Governor Rick Perry. Kate obtained a bachelor’s degree in English from Texas A&M College.
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