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By: Minuteman Push Int’l. | 0 Shares 91 Reads |
Next-Technology Operator Frank Bittner, Jr. Shares Keys to Longevity and Development for the Family members Small business
September 20, 2022 // Franchising.com // CHERRY HILL, N.J. – When Frank Bittner, Jr. initial labored alongside his dad Frank, Sr., it was March of 1990. “I was 17, however in substantial college, and it was the summer months before senior calendar year,” displays Frank, Jr. “I was operating on bindery and earning deliveries for our Trenton shop, which we owned for two yrs right before opening our Minuteman Push franchise in Cherry Hill. It is remarkable to think that was 32 yrs in the past.”
In Oct 1992, Frank, Sr. opened Minuteman Push in Cherry Hill, and 30 many years afterwards, Frank, Jr. and his wife Kelly are nonetheless owning and functioning the family enterprise. Frank, Jr. claims, “The possibility to work aspect by aspect with my dad for all all those years was unbelievably special. I commenced running the shop in 1997, and Kelly and I purchased the shop from my father 5 or 6 many years ago. My Uncle Joe also came on board early on and operates our Hainesport shop currently, so this definitely is a household small business all the way about.”
Keys to Results
Frank does not be reluctant when sharing the largest key to achievements for Minuteman Push in Cherry Hill. He suggests, “We create associations with our customers, and we merely do not give them a purpose to leave us.”
He carries on, “We’ve experienced lots of customers for more than 20 a long time, and some because Day 1. For example, we have been functioning with some of the local vehicle dealerships since we opened. The moment shoppers find you and know they can depend on you, charge is not a factor simply because there is true have faith in in that partnership.”

“What it definitely will come down to is staying personable, establishing that rely on, and forming a limited bond that qualified prospects to residual / repeat shoppers. Providing that personalized services alongside with the solutions they have to have is how we have been prosperous.” – Frank Bittner, Jr., Operator, Minuteman Push, Cherry Hill, NJ

Expanding Products & Companies
All through the pandemic, Minuteman Push in Cherry Hill remained open and operating as an essential small business. As a outcome, Frank observed a pattern that proceeds to enable his company currently.
He shares, “One thing we discovered for the duration of the pandemic was that a great deal of local municipalities ended up spending, purchasing added goods from us we hadn’t done for them beforehand. We experienced a rise in income from those people municipal groups, townships, and county places of work. As a result, we are now taking extra orders from them now, this sort of as plastic ID cards and plaques for their employees. We now experienced accomplished some of their printing for retractable banners, carbonless types, and envelopes, and now we are finding to do far more.”
Just by getting in contact with other community businesses for the duration of the pandemic to see how they ended up undertaking has aided enhance small business currently. Frank shares, “We wanted to merely exhibit that we care and even now obtainable to aid our purchasers. At that time, we place a robust aim on in-dwelling Every single Door Direct Mail, and our EDDM small business seriously took off.”
He provides, “In addition to mailings, shoppers are now coming back to us with orders for trade present materials, huge format printing, promo items, apparel, merchandise for neighborhood gatherings and occupation fairs, raffles and tickets for nearby functions, and a lot more.”

“I assume individuals nevertheless want something in their palms. They may be utilized to their telephones but possessing a tangible printed marketing piece that shows bullet-points is unique. Print will usually be a critical device of info.” – Frank Bittner, Jr.

Promoting the Small business
Cherry Hill, NJ is the premier suburb in New Jersey outside of Philadelphia. It is home to generally smaller to mid-sized businesses, as properly as local educational institutions and organizations. To marketplace his company in Cherry Hill, Frank has adopted the Minuteman Push program for around 30 decades.
Frank suggests, “I am in the similar two networking teams that my dad initially joined, the Voorhees Enterprise Affiliation (VBA) and the Marlton Company Affiliation (MBA). We are also members of the Burlington County Chamber of Commerce. It is critical to get involved and have that particular romance with members of your local community. No matter what you are providing, it’s you that they invest in into. I am not a faceless entity, I am Frank the owner, and that tends to make a large distinction.”
In addition, Frank also participates in the Minuteman Push World wide web Promoting Plan. “It’s good to have that program in area to crank out on the web potential customers as it is a different we to safe orders and then produce associations with consumers.”
Support from Minuteman Push
When it will come to becoming part of Minuteman Push, support comes in numerous approaches. Frank says, “The help from Minuteman Push is generally there when I need it, and this has often been the scenario. They have served with staff teaching and staffing, provided fantastic suggestions, and our Regional VP Wealthy Hornberger is a remarkable asset to us. Loaded really cares about the entrepreneurs in his region, and I generally take pleasure in his input.”
Frank also appreciates the FLEX program as he has observed its evolution and enhancements above the several years. “FLEX is so precious and robust for pricing, advertising and marketing, and management. It is fantastic to see that some popular suggestions from proprietors are applied. I like the integration with our distributors and the concept of obtaining deposits ahead of time is amazing. Anything at all to make prices much easier and obtaining payments less complicated is a large profit to our small business.”
All through the 1st days and weeks of the pandemic, Frank credits the daily e-mail and communications he obtained from Minuteman Push Environment Headquarters and Nick Titus for reassuring him at a important time. “The e-mails we gained from Nick were great and I looked forward to them just about every day. They also assisted us promptly pivot by implementing new promoting procedures and promote vital goods. When every little thing initial shut down, I couldn’t assist but imagine about my spouse and children and my small business. That lasted 3 days, and then we arrived back again into the shop, the phones held ringing, and we did not overlook a beat.”
He continues, “Without aid from corporate, and with no that morale improve at these kinds of a vital time, I never know if we would have been capable to bounce back again so quickly. It was also a huge asset to have the other franchise proprietors in our system to exchange thoughts and share information. All of that was really useful.”

“We have been encouraged to keep plugging absent, and that is what we did. We printed masks working with heat transfer. We printed new menus for restaurants, and we filled our neighborhood with graduation indicators for the community universities we had interactions with. By remaining open up, we aided a person of our vitality prospects ramp up their mailings with EDDM and personalized mailings, and their profits have doubled considering the fact that the pandemic. They are now a single of our greatest clients.” – Frank Bittner, Jr.

Rewards & Assistance for Other folks
As he reflects on 32 a long time, Frank shares, “Flexibility and quality of everyday living are the two greatest benefits to becoming your very own manager. I have been equipped to set my very own timetable and be there for my kids. I’ve authorized my workforce to have that exact same adaptability so we can all share that similar mindset of caring about the business enterprise but currently being there for our family members.”
When asked what guidance he would give to some others, Frank says, “I am a large believer in cross-education my employees. My advice is to have one particular or two important individuals who can do every thing from entrance to back. Also, do not count on to appear in and not be current. You need to be present, and you need to be proactive.”
Frank concludes, “Minuteman Press International is normally transferring ahead. They fine-tune what is the subsequent phase and are on prime of field developments. Choose benefit of their understanding and expertise and abide by the method. That is what we have performed now for over 30 years and counting.”
Minuteman Push in Cherry Hill is positioned at 2060 Springdale Rd., Suite 700, Cherry Hill, NJ 08003. For extra facts, contact 856-817-8400 or pay a visit to their website: https://minuteman.com/us/places/nj/cherry-hill/
Discover much more about #1 rated Minuteman Press franchise chances and see Minuteman Press franchise evaluations at https://minutemanpressfranchise.com.
Source Minuteman Press International
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Media Call:
Chris Biscuiti
Minuteman Push International
631-249-1370
[email protected]
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