CFPB Shuts Down Mortgage Loan Business of RMK Financial for Repeat Offenses Against Military Families

WASHINGTON, D.C. – Right now, the Purchaser Fiscal Safety Bureau (CFPB) completely banned RMK Financial Company, which does company as Majestic Household Financial loans, from the property finance loan lending market by prohibiting RMK from participating in any home finance loan lending actions or getting remuneration from home finance loan lending. In 2015, the CFPB issued an agency purchase versus RMK for, amongst other items, sending adverts to armed service households that led the recipients to believe that the firm was affiliated with the United States govt. Even with the 2015 order’s prohibition on these and other actions, the company engaged in a collection of repeat offenses, like disseminating thousands and thousands of home loan adverts to navy families that deceptively applied fake U.S. Department of Veterans Affairs (VA) seals, the Federal Housing Administration (FHA) brand, and other language or design aspects to falsely suggest that RMK was affiliated with the authorities. In addition to the ban, RMK will also pay a $1 million penalty that will be deposited into the CFPB’s victims reduction fund.

“Even right after the 2015 law enforcement order, RMK ongoing to lie to military services family members by falsely implying government endorsement of its household financial loans,” stated CFPB Director Rohit Chopra. “Our action reflects our motivation to weed out repeat offenders, and we are shutting down this outfit for very good.”

RMK is a privately held company with its principal position of business in Ontario, California. RMK is a nonbank that is certified as a mortgage broker or loan provider in at the very least 30 states and Puerto Rico. RMK originates shopper home loans, which includes home loans assured by the VA and mortgages insured by the FHA. On the other hand, RMK is affiliated with neither governing administration company.

In 2015, the CFPB took motion towards RMK to end its use of deceptive mortgage loan marketing procedures, like ads that led prospective homebuyers to think that the company was affiliated with the VA or FHA. RMK despatched these deceptive commercials to tens of thousands of navy people as very well as to other holders of VA-assured mortgages. In addition to shelling out a fine, RMK was required to conclude its illegal and deceptive practices.

The CFPB has formerly warned about VA house personal loan ripoffs. Several servicemembers, veterans, and armed forces spouses acquire fraudulent phone calls and mailers from providers claiming to be affiliated with the authorities, the VA, or their household bank loan servicer.

In the situation of RMK, the CFPB discovered that the firm disseminated tens of millions of house loan ads to navy family members that produced deceptive representations or contained insufficient or impermissible disclosures in violation of the 2015 order, the Purchaser Financial Safety Act, the Home finance loan Acts and Procedures Advertising Rule, and the Truth in Lending Act. Especially, the enterprise harmed military people and other customers by sending hundreds of thousands of commercials for home loans that:

  • Tricked military services households about the government’s position in sending the adverts or offering the loans: RMK despatched ads that misrepresented that RMK was, or was affiliated with, the VA or the FHA, that the VA or FHA sent the notices, or that the marketed financial loans ended up delivered by the VA or FHA. Armed service family members or other people who watch these kinds of commercials may well determine to purchase the marketed mortgage loan centered on the have confidence in they have in the federal government businesses.
  • Deceived borrowers about interest costs and essential terms: RMK’s ads illegally disclosed a basic yearly curiosity rate far more conspicuously than the annual proportion price, illegally marketed unavailable credit score terms, and utilized the name of the homeowner’s current loan provider in a deceptive way. Customers who check out these types of adverts may be misled about the phrases remaining provided or mistakenly imagine their recent loan provider is sending the ad.
  • Falsely misrepresented loan needs and lied about projected price savings from refinancing: RMK’s advertisements misrepresented that the added benefits out there to these who qualified for VA or FHA financial loans ended up time minimal. Additionally, RMK’s commercials misrepresented that armed service families could obtain VA funds-out refinancing loans without having an appraisal and without having incurring the cost of an appraisal, that an appraisal was not a condition of qualifying for VA dollars-out refinancing financial loans, and that no minimal credit score score and no income verification have been essential to qualify for VA cash-out refinancing financial loans. At last, RMK’s commercials misrepresented the sum of regular monthly payments, the yearly savings beneath the advertised financial loans, and the dollars accessible in link with the advertised financial loans.

Enforcement Motion

Below the Shopper Fiscal Safety Act, the CFPB has the authority to consider motion versus establishments violating federal purchaser financial protection regulations, including the Real truth in Lending Act, which is intended to make sure that consumers can review credit terms more easily and knowledgeably. Today’s purchase demands RMK to:

  • Exit the home finance loan lending small business: RMK is completely banned from engaging in any mortgage loan lending actions, which includes promoting, marketing and advertising, promoting, providing, delivering, originating, administering, servicing, or marketing property finance loan financial loans, or usually participating in or acquiring remuneration from home loan lending, or helping other folks in doing so.
  • Pay out a $1 million wonderful: RMK should spend a $1 million penalty to the CFPB, which will be deposited into the CFPB’s victims aid fund.

Today’s action is a single in a collection of actions the CFPB is getting to halt repeat offenders, especially those that violate company and courtroom orders. The CFPB not long ago proposed a registry to detect repeat offenders in the economic marketplace. The motion also complements broader efforts, together with rulemaking by the Federal Trade Commission, to prevent government and business enterprise impersonator cons.

Study today’s purchase.

Read I am a servicemember or veteran and I have resolved to acquire a household. How do I know if a VA loan is the correct match for me?

Read extra about VA loans.

Learn extra about house loan protections for veterans.

Shoppers can post problems about monetary products and companies by visiting the CFPB’s web-site or by contacting (855) 411-CFPB (2372).

Employees who believe their organizations have violated federal buyer economic security laws, together with the Reality in Lending Act, are encouraged to ship information about what they know to [email protected]. To learn extra about reporting probable market misconduct, go to the CFPB’s site.


The Consumer Financial Security Bureau (CFPB) is a 21st century company that can help client finance markets operate by producing rules much more successful, by constantly and relatively implementing individuals regulations, and by empowering buyers to take far more manage in excess of their economic life. For a lot more information and facts, take a look at