Young Pizza Guys franchisee brings fresh perspective to business| Franchise Focus

Kaitlynn Caster became a Pizza Guys franchisee at the tender age of 24. Listed here are the classes she’s figured out and the difficulties she’s confronted.

Franchisee Kaitlynn Caster, centre, with staff Justin Raftery, remaining, and her father, Scott Caster, suitable. Presented.

Kaitlynn Caster just isn’t your average franchisee. Born into the household of a Pizza Guys delivery driver who eventually labored his way up to franchisee himself, Caster eats, sleeps and breathes pizza as the franchisee of a Pizza Men spot in Davis, California.

Only 24, Caster has acquired much in a short volume of time. She commenced her occupation at Pizza Fellas functioning in her father Scott’s retailer as a change leader in substantial faculty.

“I hardly ever actually imagined a profession for myself would be Pizza Men,” Caster admits. “I failed to even consider it an possibility. My parents constantly mentioned just go do what you want to do. You don’t have to do Pizza Fellas. They would aid me in what ever I did.”

So, right after high university Caster entered San Francisco State College. She was doing the job at an In-N-Out to helps make ends meet, but found it was not satisfying and she missed residence. She talked to her dad and mom, who supplied her a placement as a delivery driver at their Pizza Men franchise in Woodland, California.

She came home, entered Sacramento City College or university and researched small business, which she uncovered she liked. She believed she’d like to run a small business and the respond to lay suitable before her – owning her personal Pizza Fellas franchise.

Her father put her on a five-12 months strategy, telling the 18-12 months-aged that if she set at least 5 many years into working distinct positions at Pizza Fellas he would assist her possess her personal franchise, like serving as a manager to study how to be fingers-on in the business.

In Oct. 2021 at the age of 24, she grew to become the co-owner of the Davis, California, Pizza Guys with her dad.

Troubles

Controlling COVID-19 was Caster’s major problem. As a shipping and delivery and carryout company, Pizza Men was very well-situated to consider on the inflow of company brought by the pandemic. “We were 1 of the first firms that revenue went up mainly because men and women were being at dwelling. They desired pizza delivered, so we were significantly, considerably busier than usual,” Caster said.

Kaitlynn Caster in an early picture. Delivered.

On the other hand, however, seeking to continue to keep her workforce secure from infection and juggling publicity although also becoming so fast paced proved hard. She was in charge of that at two spots at the time, Woodland and Davis, as properly as serving as an crucial employee herself all through staff members shortages.

Caster said it was difficult early on to take care of staff who were more mature than her, primarily those people in their late 20s and early 30s. “I experienced to form of obtain some self-assurance and my dad definitely backed me up on that,” Caster stated. “He stated, ‘They’ll take care of you with regard, you just have to demonstrate some self confidence.”

It at some point bought much easier as Caster was in a position to use her very own crew and coach them as the manager from the start.

“It was surely difficult for me to obtain that assurance but I inevitably did,” Caster said.

What Caster brings…

As a younger franchisee, she suggests she brings clean suggestions to the desk that maybe older franchisees haven’t considered, these types of as social media and technological know-how. Social media marketing and advertising is large, and it is really an outlet Castor has embraced at all levels.

“I know company does it quite well,” she additional. “They have a firm that controls our social media. But I just experience like being so young, you might be equipped to see a business enterprise side from a more youthful viewpoint as opposed to a person who’s been at it for a while.”

Technological innovation also plays an significant element in Caster’s operations.

The most important reward she will get as a small business owner is employing new techniques and looking at them do well. She enjoys coaching staff members and looking at them flourish as effectively.

“I’ve had staff appear in who had been tremendous shy and looking at them turn out to be tough personnel and continue to be with us additional than a 12 months” is rewarding as very well, Caster reported. She enjoys assembly new persons and observing them improve into very good personnel.

Franchisee Kaitlynn Caster operates along with an staff at her Davis, California, Pizza Guys retail store.

The long term

Caster options to open new Pizza Guys merchants. She’d like to companion with her dad on a single much more spot and then branch out as sole proprietor of outlets in the future.

“You can find no limit for me,” she reported. “I’ll get as a lot of as I can get and handle. I experience like two additional in the future few of several years would be awesome.”

If she had a piece of advice to give to another youthful franchisee, she’d explain to them to “make sure they enjoy what they’re executing. If you arrive to perform each day and you you should not like it, adjust your route mainly because you have to genuinely give your all to some thing and like it at the exact time in order for you to see achievement. I sense like this technology definitely wants to operate in some thing they really like. They really don’t care about the cash as much as more mature generations might. Will not settle for a little something that may fill you economically and just do a little something you like.”